IBM’s Tivoli Live

IBM recently announced a new addition to its SaaS portfolio, IBM Tivoli Live – Service Manager, which provides integrated service management capabilities as a monthly subscription on IBM’s cloud platform. Along with IBM Tivoli Live – Monitoring Services, Tivoli Live solutions allow organizations to quickly adopt and deploy key ITIL processes and combine them with performance and availability monitoring, all under a common subscription and delivery model. There is no need to purchase hardware, software licenses or installation services. 

Both solutions are based on a common platform and architecture that many IBM clients use today as on-premise software. Customers are not locked into a single consumption model and in fact can choose from an array of flexible delivery options including on-premise software, SaaS, appliances and managed help desk services. Now, organizations large and small can take advantage of enterprise-class software and easily migrate from one model to another based on their business needs.

For small and medium-sized businesses without large IT departments, this service provides a quick, and practical path towards improving IT performance. For larger organizations, this service can complement existing IT management infrastructure, helping organizations better manage their costs and standardize IT operations.

Tivoli Live – Service Manager offers a comprehensive set of capabilities for implementing problem, incident, change, release and asset management processes, leveraging a common data model and a robust change management database. Customers have the flexibility to purchase any of these capabilities through our unique role based user pricing.

Tivoli Live – Monitoring Services delivers Tivoli Monitoring and Tivoli Composite Application Management software over the Web, which allow customers to manage the health and performance of their data center’s resources – including operating systems, virtualized servers, middleware and applications.

For more information on IBM’s Cloud Services, visit
  1. Great article. Very informative.

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